Privacy Policy
No matter if you are a former or an existing client or just a visitor on our website, the privacy of our users is one of ASTON INVEST LTD (the "Company") main concerns, therefore the company is committed to safeguard all personal information collected from our valued clients.
By providing to the company your personal information such as Full Name, Mailing Address, ID number, Passport Number etc., you are providing the company with full consent to gather, utilize, store and protect the information provided in the manner described below.
When is Information Collected from the Company's Clients?
The Company will collect personal information from clients under the below circumstances:
a) When opening a Live/Demo trading account with The Company(When filling in electronic registration forms).
b) When funding your personal trading account.
c) When withdrawing from your personal trading account.
The Personal Information that may be Collected Includes:
a) Personal Information such as Full Name, Address, Date of Birth, ID Number and Occupation.
b) Financial Information such as assets, investment experience and monthly income, in order to evaluate your trading experience.
c) When funding your account or withdrawing from your account, we may request documents such as a copy of an ID Document, Utility Bills and a Bank Statement.
The above information collected from clients, help The Company understand your financial needs, provide you with products and services suitable to your needs, process your account transactions in a timely manner as well as provide you with the highest level of customer support.
How is information collected from The Company's Clients?
Clients willingly provide The Company with the personal information collected under the following in the following ways:
a) On Completion of Electronic registration forms placed on the Company's Website or on a The Company Mini site.
b) When funding or withdrawing from trading accounts, clients voluntarily provide required documents.
c) When trading on the Company's system.
d) When contacting The Company or responding to a promotion advertised.
There is certain information that is indirectly collected by The Company such as: IP Address, operating system, software configuration and the use of cookies.
What is the use of information collected?
The Company will utilize the information collected from clients for the following purposes:
a) To verify clients identity.
b) To set up, maintain and manage clients’ personal trading account.
c) To process deposits and withdraws in clients’ personal trading account.
d) To keep clients up to date with news, updates and new promotions.
e) To analyze client activity in order to improve and provide clients with the best products and services.
f) To provide clients with top – quality customer support.
The Sharing of Clients Personal Information
The Company does not share any client information with any affiliated or unaffiliated 3rd parties and only under the below circumstances will client's personal information be shared:
a) In order to open, operate and service your personal trading account, The Company may share information with service providers such as attorneys, accountants, auditors, and other financial professionals.
b) In order to protect against fraud, money laundering, unauthorized transactions, claims or other liabilities.
c) Income, credit history, net worth, or income information, will not be shared by The Company under no circumstances.
d) The company may share information with affiliates and introducing brokers, mainly for the calculation of these entities's compensation.
How does The Company Protect the Information you provide?
Right on top of the Company's priority list is the client's security, therefore The Company takes all the necessary steps to make sure that your data is safe with us.
a) The Company uses the top notch data security technology, firewalls and data encryption.
b) Every client owns his own personal user name and password which he uses to access The Company systems.
c) All client information at The Company's Websiteis restricted to a small group of management and employers that need to use this information.
Links found on The Company's Website
Links to external sites may be found on the Company's website. The Company takes no responsibility for the content on the external websites and advice to all clients to read the privacy policy of the external websites before leaving any personal information. The Company's Privacy Policy applies only to information collected by the company.
Questions, Concerns or Complaints
If you have any questions, concerns or complaints, please don’t hesitate to contact us via phone, email or chat 24/7. The Company offers customer support in different languages.
